Month: August 2023

How to add Security Questions as a second factor in OneLogin

Aug 18, 2023 - 12:02 pm PDT

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1. From within the OneLogin portal, click on your account name and then click Profile.

From within OneLogin, click on your account name and then click Profile.

2. Click on Security Factors

Click on Security Factors

3. Click on OneLogin Security Questions

Click on OneLogin Security Questions

4. Click on a question you want to use

Click on a question you want to use

5. Type an answer and click Continue. Repeat 4 more times with different questions.

Type an answer and click Continue. Repeat 4 more times with different questions.

6. OneLogin Security Questions has now been added as a factor and will be a selectable option next time you sign in

OneLogin Security Questions has now been added as a factor and will be an selectable option next time you sign in

Step-by-Step: Adding OneLogin Protect as a Security Factor

Aug 17, 2023 - 8:14 pm PDT

1. While being signed into the OneLogin portal, click on your username and then click Profile

While being signed into the OneLogin portal, click on your username and then click Profile

2. Click on Security Factors

Click on Security Factors

3. Click on Add Factor

Click on Add Factor

4. Click on OneLogin Protect

Click on OneLogin Protect

5. Download “OneLogin Protect” from your phone’s app store, then click on Activate in your browser.

Note: A QR code will appear on your browser screen.

Download “OneLogin Protect” from your phone’s app store, then click on Activate in your browser.

6. Using the “OneLoginProtect” mobile app on your phone, click the plus icon in the bottom right to add your account.

Using the "OneLoginProtect" mobile app on your phone, click the plus icon in the bottom right to add your account.

7. When the camera opens, use it to scan the QR code.

When the camera opens, use it to scan the QR code.

8. Back in OneLogin, sign in, this time selecting OneLogin Protect as your second factor instead of OneLogin SMS.

Back in OneLogin, sign in, this time selecting OneLogin Protect as your second factor instead of OneLogin SMS.

9. If a notification appears on your phone, you can approve your sign in and your browser will automatically complete the sign in process.

If no notification appears, open the OneLogin Protect app on your phone and enter the code that appears into your browser.

If a notification appears on your phone, you can approve your sign in and your browser will automatically complete the sign in process.

You should now be signed into OneLogin.