Announcements Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Announcements" from all users.


Resources for working remotely


Meet remotely using Zoom Training – Zoom for beginners Upcoming Zoom training sessions and how-to resources Share files using Dropbox Dropbox for File Storage OneLogin OneLogin Page to Access Your District Canvas, Dropbox, Zoom, and other services Office 365 How to Install Office 365 on Your Personal MachineHow to Install Adobe Products on Your Personal…

Upcoming Zoom trainings and how-to resources


Need to refresh your Zoom knowledge or use Zoom for the first time? These upcoming online trainings and how-to resources will give you the support you need to use Zoom for remote work and online learning.

How to install Adobe applications on your personal machine


NOTE: To use Adobe on PC you must be on windows 10 software. To use Adobe on Mac you must be on macOS High Sierra. Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. To download adobe on your…

How to install Office 365 applications on your personal machine


NOTE: Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. Login to your office account at: https://portal.office.com/account/ with your credentials. Once logged in, click “Install Office” which will prompt Office Suite to download. Once downloaded, open the file and…

Dreamforce 2019


In the Education Cloud Keynote at Dreamforce 2019, CTO Daman Grewal and Vice President of Planning, Research and Institutional Effectiveness Karrie Mitchell spoke about San Mateo’s Salesforce implementation. The following film, premiered during the keynote, highlights the impact Salesforce will have on student success across our District. To find out more, view the full Education…

How to Encrypt Email in Outlook 2016


Open Outlook and choose New Email. In the email message, choose Options, select Encrypt and pick the encryption that has the restrictions that you want to enforce, such as Encrypt-Only or Do Not Forward You can send this encrypted message to other employees with the same Outlook version or higher. Alternatively, you can use the…

Migrating from CCConfer to SMCCCD Zoom


ITS has added our own SMCCCD Zoom account for all employees to better serve our students, faculty, and staff. The following instructions detail each step of the migration process to assist you in migrating your account from CCConfer to SMCCCD Zoom. If you have already signed up for a Zoom account with CCConfer, you will…

Web Services List – Updated August 2019


Ad Astra Room and event scheduling system that integrates with Banner. Advocate Online system to manage student conduct, Title IX issues, disruptive students and behavioral intervention. Used by your Public Safety and College Administration. ARGOS The web-based reporting tool used to provide users with a variety of reports and data extracts from the Banner® transactional…

SSO Move to OneLogin


On Tuesday, June 4th at 10am, we will be switching our Canvas Login page to OneLogin, a new single-sign-on solution.  OneLogin will provide us with better password recovery and reset functionality for faculty & students and should be more stable during peak login times.  Faculty & Staff will continue to use the same Canvas credentials (usernames…

2 – CRM Implementation Update (5/22/2019)


We’re back with another update on the Customer Relationship Management (CRM) tool currently being implemented across the district. Here’s a high-level breakdown of some key informational points this month: TIMELINES: There are many phases of implementation involved in establishing a Customer Relationship Management (CRM) tool. These phases include initial discovery, current business process analysis, mapping…