Announcements Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Announcements" from all users.


Web Services List – Updated July 2019


Ad Astra Room and event scheduling system that integrates with Banner. Advocate Online system to manage student conduct, Title IX issues, disruptive students and behavioral intervention. Used by your Public Safety and College Administration. ARGOS The web-based reporting tool used to provide users with a variety of reports and data extracts from the Banner® transactional…

SSO Move to OneLogin


On Tuesday, June 4th at 10am, we will be switching our Canvas Login page to OneLogin, a new single-sign-on solution.  OneLogin will provide us with better password recovery and reset functionality for faculty & students and should be more stable during peak login times.  Faculty & Staff will continue to use the same Canvas credentials (usernames…

2 – CRM Implementation Update (5/22/2019)


We’re back with another update on the Customer Relationship Management (CRM) tool currently being implemented across the district. Here’s a high-level breakdown of some key informational points this month: TIMELINES: There are many phases of implementation involved in establishing a Customer Relationship Management (CRM) tool. These phases include initial discovery, current business process analysis, mapping…

1 – CRM Implementation Update (5/6/2019)


As many of you know, SMCCCD, will be adopting a Constituent Relationship Management system (CRM) over the next few years. The CRM will transform the way we interact with students and how students interact with the College. From managing student records and monitoring progress to educational goals, to class registration and marketing outreach, the CRM…

ITS Quick Start for New Hires


Hello New Hires, I wanted to provide a quick, not overly technical overview of what ITS is and how the services we provide to you. ITS is centralized for all three colleges but we are divided into 3 main types of services. Centralized Services Administrative Services – Lead by Edgar Coronel They support the ERP…

State Chancellor’s Office Technology Resources


Jaz’s Web Tip – May 2018 The California State Chancellor’s Office offers a wealth of resources that many California Community College employees may not know are available.  I created an easy, searchable inventory of everything I could find and put it all in one place as a resource for all California Community College Employees. California…

New Employee Password Management Solution


As we go into the Thanksgiving break, I have the opportunity to share an actual password-related email.  You’ve seen dozens of fake messages, but this is a real, legitimate email from me, Bruce Griffin – Chief Technology Officer.  I’m going to point out a few ways you can tell the difference between real and fake…

Emergency 911 Dialing


Traditionally, SMCCCD has required those dialing 911 on District phones to dial 9 for an outside line, resulting in 9+911.  We would like to eliminate the preceding 9 to simplify and standardize emergency dialing.  We have, however, tried this in the past and the false alarms and misdials required us to rollback.   Starting April…

Virus Protection


ITS is doing a district-wide roll-out of Sophos for your computer and mobile virus protection. Sophos AV is supported on SMCCCD owned devices and supports the following platform: IOS, Windows, Android, OS X. We ask all end-users place an ITS work request and one of our friendly technicians will conduct the software install. There may…

District Web Site Hosting changes


For those of you utilizing the personal web space offered by ITS, the url and WebDAV connection information is going to change on November 2nd. Your new website address http://accounts.smccd.edu/username Username is your email username. For example, the URL for Joe Mac mac@smccd.edu is: http://accounts.smccd.edu/mac What will happen if someone tries to visit the old website/url?…