Announcements Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Announcements" from all users.


ITS Quick Start for New Hires


Hello New Hires, I wanted to provide a quick, not overly technical overview of what ITS is and how the services we provide to you. ITS is centralized for all three colleges but we are divided into 3 main types of services. Centralized Services Administrative Services – Lead by Edgar Coronel They support the ERP…

State Chancellor’s Office Technology Resources


Jaz’s Web Tip – May 2018 The California State Chancellor’s Office offers a wealth of resources that many California Community College employees may not know are available.  I created an easy, searchable inventory of everything I could find and put it all in one place as a resource for all California Community College Employees. California…

New Employee Password Management Solution


As we go into the Thanksgiving break, I have the opportunity to share an actual password-related email.  You’ve seen dozens of fake messages, but this is a real, legitimate email from me, Bruce Griffin – Chief Technology Officer.  I’m going to point out a few ways you can tell the difference between real and fake…

Emergency 911 Dialing


Traditionally, SMCCCD has required those dialing 911 on District phones to dial 9 for an outside line, resulting in 9+911.  We would like to eliminate the preceding 9 to simplify and standardize emergency dialing.  We have, however, tried this in the past and the false alarms and misdials required us to rollback.   Starting April…

Virus Protection


ITS is doing a district-wide roll-out of Sophos for your computer and mobile virus protection. Sophos AV is supported on SMCCCD owned devices and supports the following platform: IOS, Windows, Android, OS X. We ask all end-users place an ITS work request and one of our friendly technicians will conduct the software install. There may…

District Web Site Hosting changes


For those of you utilizing the personal web space offered by ITS, the url and WebDAV connection information is going to change on November 2nd. Your new website address http://accounts.smccd.edu/username Username is your email username. For example, the URL for Joe Mac mac@smccd.edu is: http://accounts.smccd.edu/mac What will happen if someone tries to visit the old website/url?…

New Outlook for Mac


Microsoft has released a new version of the Outlook client for the Mac. According to Microsoft, the new Outlook for Mac includes: “Better performance and reliability as a result of a new threading model and database improvements. A new modern user interface with improved scrolling and agility when switching between Ribbon tabs. Online archive support…

Microsoft Office Home Use (faculty and staff)


Microsoft provides District employees with a substantial discount on home use of Microsoft Office (for both PC and Mac.)  Current pricing for faculty and staff is an amazing $9.99  Click here for more information.  

Spring 2014 Technology Presentation- PowerPoint


Update on WebAccess, Office 365, SharePoint and more… – ITS_UPDATE_FEB_2014

Exciting changes to email


This message is to let you know that we are moving employee email accounts to a hosted solution from Microsoft called Office 365   Pilot We started a pilot last Fall and have moved about a hundred of your co-workers to the new system.  We will be moving the remainder of the District accounts over…