Documents Posts
This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Documents" from all users.
How to Remove Your Email Account
iOS Mail App Step 1. Open the ‘Settings‘ app on your iPhone. Step 2. Scroll through the settings menu and tap on the ‘Mail‘ option. Step 3. In the mail settings, tap on the ‘Accounts‘ option. Step 4. Tap on the account you want to remove. Step 5. Tap on the ‘Delete Account‘ option to…
Mandatory 10-digit dialing
On 10/24/2021 there was a Mandatory 10-digit dialing change in 82 area codes nationwide. Callers are now required to dial 10 digits when making within the area codes listed on PDF. With our Mitel phone system, desktop phone users are now required to dial 1+Area code+Phone number when making calls within the 650 area code, this includes…
Mitel Phone and Voicemail Guide
Mitel quick-start guide – the quick start guide that was distributed with the new handsets. Please read the instructions below before attempting to set up your voicemail box. Please record a greeting so callers know that it’s truly your voicemail box they’ve reached. There are important notes and user options toward the bottom of this thread…
Preventing “Zoombombing”
Using Zoom’s settings to reduce the likelihood and the effects of your course being “Zoombombed”
Upcoming Zoom trainings and how-to resources
Need to refresh your Zoom knowledge or use Zoom for the first time? These upcoming online trainings and how-to resources will give you the support you need to use Zoom for remote work and online learning.
How to enable multi-factor authentication (MFA) on your OneLogin account
If you need to enable multi-factor authentication (MFA) on your OneLogin account, follow the instructions provided below. Why do I need MFA? Multi-factor authentication (MFA) adds an extra layer of security to applications accessed through your OneLogin single sign-on account. SMCCCD staff and faculty may be required to use MFA to access certain applications from…
How to install Adobe applications on your personal machine
NOTE: To use Adobe on PC you must be on windows 10 software. To use Adobe on Mac you must be on macOS High Sierra. Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. To download adobe on your…
How to install Office 365 applications on your personal machine
NOTE: Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. Login to your office account at: https://portal.office.com/account/ with your credentials. Once logged in, click “Install Office” which will prompt Office Suite to download. Once downloaded, open the file and…
How to Encrypt Email in Outlook 2016
Open Outlook and choose New Email. In the email message, choose Options, select Encrypt and pick the encryption that has the restrictions that you want to enforce, such as Encrypt-Only or Do Not Forward You can send this encrypted message to other employees with the same Outlook version or higher. Alternatively, you can use the…
Adding Zoom to your Canvas Course
ITS has added the Zoom LTI to Canvas. The LTI is now available to all faculty who wish to use it. The following steps detail how to add Zoom to your Canvas course’s navigation. Note: Before using the Zoom LTI, you must first Sign up For SMCCCD Zoom by clicking the “Sign In” button and…