Zoom’s “Share Screen” feature is an important tool when teaching online or hybrid courses. However, when it comes to screen sharing video content, the results may not be as expected. A common problem when sharing video content, is that the video will not playback once screen sharing is turned on in Zoom. You may see…

This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…

iOS Mail App Step 1. Open the ‘Settings‘ app on your iPhone. Step 2. Scroll through the settings menu and tap on the ‘Mail‘ option. Step 3. In the mail settings, tap on the ‘Accounts‘ option. Step 4. Tap on the account you want to remove. Step 5. Tap on the ‘Delete Account‘ option to…

On 10/24/2021 there was a Mandatory 10-digit dialing change in 82 area codes nationwide. Callers are now required to dial 10 digits when making within the area codes listed on PDF. With our Mitel phone system, desktop phone users are now required to dial 1+Area code+Phone number when making calls within the 650 area code, this includes…

Employee Password Reset For users that have forgotten their password. Visit OneLogin, and click on the “Forgot Password” link. Enter your username (without the @smccd.edu) into the Username field and click “Continue” Select an Authentication Factor, which you may have already configured in your OneLogin Profile, and fulfill the Authentication Factor. You may choose from…

Need to submit a software or cloud technology purchase request? Good news! Here is a checklist of information to gather in advance. The items listed below support the completion of the product review process by ITS, administrators, and the business offices, including District Office purchasing. VPAT (Voluntary Product Accessibility Template) document Accessibility statement (if available)…

SMCCD is recalling ALL hotspot devices including iPhones. Please make an appointment to return your hotspot. This notice applies to anyone who has borrowed a hotspot from SMCCD.

1. Go to “https://smccd.onelogin.com/portal/” and click on your profile 2. Click “+” sign to setup “Yubikey” authentication 3. Insert your Yubikey 5 NFC in your USB and wait until the windows installed the driver automatically and ready to use. Under “Choose Vendor”, click “Yubikey”. Under Yubikey ID, press the button (circled in “red” in the…

Strong passwords, when updated regularly, go a long way to protecting you online. Here are the requirements for creating a password for use with the mySMCCD portal: Minimum of 12 characters Upper case letter(s) Lower case letter(s) Number(s) Special character(s) Additionally, consider the following when managing your passwords: Change your password on a regular schedule–At…

The below video shows how to turn on auto-live transcription within a Zoom meeting. The accuracy of Zoom’s live transcription feature depends on many variables, such as but not limited to: Background noise Volume and clarity of the speaker’s voice Speaker’s proficiency with the English language Lexicons and dialects specific to a geography or community…