ITS Quick Start for New Hires

Hello New Hires, I wanted to provide a quick, not overly technical overview of what ITS is and how the services we provide to you. ITS is centralized for all three colleges but we are divided into 3 main types … Continued

Banner 9 FAQs

On April 23rd 2018 the district will begin a transition from Banner 8 into Banner 9. For more information on the project, please go to the Banner 9 Resource page. What is Banner 9? Banner 9 is a district-wide initiative … Continued

New Outlook for Mac

Microsoft has released a new version of the Outlook client for the Mac. According to Microsoft, the new Outlook for Mac includes: “Better performance and reliability as a result of a new threading model and database improvements. A new modern … Continued

Upgrade to Office 2013

If you are a Windows user and are still using Office 2010, it may be time to move up to the latest version of Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)  Office 2013 has been available for over a … Continued

0365 Junk Email FAQs

1) How to block a sender’s domain Microsoft has removed the feature to easily block a domain from the junk email menu Steps on how to block a domain and why Microsoft made that change are available here: http://support.microsoft.com/kb/980552 2) … Continued

Using the Phone and Voice Mail System

Resources Phone User Guide Office 365 Voice Access Command Reference Office 365 Touchtone and Voice Access Guides Client Applications Telephone Video Tutorial These are quick video clips to demonstrate how to use your phone.      

Office 365 FAQs

Office 365 or O365 is a hosted service from Microsoft that provides collaborative applications like email, voice-mail and SharePoint.  More information can be found at: http://office.microsoft.com/en-001/academic/ General How do we currently provide email, voice-mail and SharePoint? Why is the District moving … Continued

ITS Semester Start Quick Tips

Computer Support & Software Available for Faculty & Staff ITS HelpCenter The ITS Helpcenter is a centralized helpdesk for all your computer, telephone, network, email, web services and Audio Visual – related questions and repairs. Submit work orders online anytime … Continued