ITS Home Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "ITS Home" from all users.


ITS Training Thursdays


The following ITS Training Thursday videos were generated by Bryan Besnyi & Victor Quintanilla as part of a training initiative for Form Solutions as well as other helpful training applications. Zoom, Outlook, and Dropbox Tips and Tricks: Using Zoom Tips and Tricks: Zoom and Outlook Tips and Tricks: File Sharing and Cloud Storage using Dropbox…

Mitel Phone and Voicemail Guide


Mitel quick-start guide – the quick start guide that was distributed with the new handsets. Please record a greeting so callers know that it’s truly your voicemail box they’ve reached. There are important notes and user options at bottom of this thread. Access Voicemail from your desk phone: press the envelope icon on your phone When…

Zoom for Beginners


The following video and slides were generated by Victor Quintanilla as part of the “Zoom for Beginners” training delivered March 12, 2020. Includes getting started with Zoom, creating a meeting, meeting controls, installation, and integration with Outlook and Canvas.

How to access your Chromebook


To sign into your Chromebook you will need the following. If you do not know your my.smccd.edu email address or password, you can view and reset your default password from WebSMART on the home page once you log in. Please remember to shut down your Chromebook when you are finished or you may find your…

Preventing “Zoombombing”


Using Zoom’s settings to reduce the likelihood and the effects of your course being “Zoombombed”

How to enable multi-factor authentication (MFA) on your OneLogin account


If you need to enable multi-factor authentication (MFA) on your OneLogin account, follow the instructions provided below. Why do I need MFA? Multi-factor authentication (MFA) adds an extra layer of security to applications accessed through your OneLogin single sign-on account. SMCCCD staff and faculty may be required to use MFA to access certain applications from…

How to Forward your Desk Phone to your Mobile Device


Contact the ITS Helpcenter at (650) 574-6543 or helpcenter@smccd.edu or submit a ticket to have your phone line manually forwarded to your cell phone. Note: When you return back to the District please request to have your forwarding turned off.

Dreamforce 2019


In the Education Cloud Keynote at Dreamforce 2019, CTO Daman Grewal and Vice President of Planning, Research and Institutional Effectiveness Karrie Mitchell spoke about San Mateo’s Salesforce implementation. The following film, premiered during the keynote, highlights the impact Salesforce will have on student success across our District. To find out more, view the full Education…

Adding Zoom to your Canvas Course


ITS has added the Zoom LTI to Canvas. The LTI is now available to all faculty who wish to use it. The following steps detail how to add Zoom to your Canvas course’s navigation. Note: Before using the Zoom LTI, you must first Sign up For SMCCCD Zoom by clicking the “Sign In” button and…

SmartSheets


ITS is currently piloting SmartSheets with a select group of users. Smartsheet is a project mangement solution that allows users to plan, capture, manage, automate, and report on work at scale, enabling teams to move from idea to impact – fast. All SMCCD employees can now login to SmartSheets using their @smccd.edu email credentials and…