ITS Quick Start for New Hires

Hello New Hires, I wanted to provide a quick, not overly technical overview of what ITS is and how the services we provide to you. ITS is centralized for all three colleges but we are divided into 3 main types … Continued

Banner 9 – Tutorials

Banner9_Overview Transition Schedule Training Schedule SMCCD Banner 9 using Application Navigator Using Application Navigator Video    

Banner 9 FAQs

On April 23rd 2018 the district will begin a transition from Banner 8 into Banner 9. For more information on the project, please go to the Banner 9 Resource page. What is Banner 9? Banner 9 is a district-wide initiative … Continued

SMCCD Password Management Tutorial

Download ITS Password Management Tutorial PDF   The District licensed a tool that will allow faculty and staff to change and recover passwords as well as unlock accounts through a self-service portal. The system relies on a one-time registration of … Continued

SMCCD Password Management FAQs

Why do I need to enroll. By enrolling in this service it will allow you to reset your sso account yourself.  This is the fastest and most convenient way to reset or unlock your account.  When you enroll you will … Continued

Mitel Phone System Help

Mitel quick-start guide – the quick start guide that was distributed with the new handsets. Access Voicemail from your desk phone: press the envelope icon on your phone When VM answers and you start to hear the greeting, interrupt the message … Continued

OmniUpdate – Create a new page

Creating new pages has been made easy! When you create a new page, you’ll get to choose a new template, and your page will already start with a navigation panel and styles to make your page fit in with the rest … Continued

Edit an existing page

Step 1: Load the page in OmniUpdate — here are instructions for how to locate the page you want to edit and get to it within Omniupdate.   Step 2: Edit a content region — First we need to make sure we … Continued

Log into OmniUpdate

Before you can make changes to your pages you must log in through OmniUpdate. There are several methods to access the login panel. Here are two. Step 1: Reaching the login panel Method 1: Entering through the page you want to … Continued