Tutorials Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Tutorials" from all users.


Mitel Desk Phone Quick Reference Guide


With our Mitel phone system when calling a non-District phone number using a Mitel desktop phone users are now required to first dial 9 (to get an outside line), then 1+Area Code+Phone number when making calls anywhere in the USA, this includes FAX lines, call forwarding, speed dials, etc. Example: 91xxx-xxx-xxxx

Mitel NuPoint Voicemail Instructions


Voicemail setup instructions Hello <name>, your new number is 650-<xxx-xxxx> Your extension number is <xxxx> Temporary passcode is <> Please read the instructions below before attempting to set up your voicemail box. Please record a greeting so callers know that it’s truly your voicemail box they’ve reached. There are important notes and user options toward…

Mitel Phones – Mandatory 10-digit dialing


With our Mitel phone system when calling a non-District phone number using a Mitel desktop phone users are now required to first dial 9 (to get an outside line), then 1+Area Code+Phone number when making calls anywhere in the USA, this includes FAX lines, call forwarding, speed dials, etc. Example: 91xxx-xxx-xxxx On 10/24/2021 there was a Mandatory 10-digit dialing…

Moving Your Mitel Desk Phone


Please do not move your Mitel desk phone yourself. If a campus phone is moved without the knowledge of ITS, the location data provided to 911 first responders will be inaccurate, potentially resulting in a life safety issue. Reach out to ITS by opening an online support ticket, emailing helpcenter@smccd.edu, or calling the ITS Helpdesk…

Step-by-Step: Adding OneLogin Protect as a Security Factor


1. While being signed into the OneLogin portal, click on your username and then click Profile 2. Click on Security Factors 3. Click on Add Factor 4. Click on OneLogin Protect 5. Download “OneLogin Protect” from your phone’s app store, then click on Activate in your browser. Note: A QR code will appear on your…

Adding a Custom Link to Your Course Navigation in Canvas


Copying Panopto Videos Between Semesters in Canvas


Did you record or upload an amazing lecture video using Panopto during a previous semester that you’d like to reference in your current Canvas course? Learn about a couple methods to share Panopto videos between different Canvas courses, and also how to get support from Panopto if you ever need it. Access Flex Day Session…

How to sign a PDF using your SMCCD Digital Signature


Step 1: Create a Digital ID Step 2: Sign a Document Congratulations! You have successfully set up digital signatures in Adobe Acrobat DC and used them to sign a document. How to add signature block to PDF​

Campus WiFi Access Instructions


This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…

How to Remove Your Email Account


iOS Mail App Step 1. Open the ‘Settings‘ app on your iPhone. Step 2. Scroll through the settings menu and tap on the ‘Mail‘ option. Step 3. In the mail settings, tap on the ‘Accounts‘ option. Step 4. Tap on the account you want to remove. Step 5. Tap on the ‘Delete Account‘ option to…