Tutorials Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Tutorials" from all users.


What do I do if I have weak cell phone signal in my building?


If you work in a building where your cell phone carrier does not have a strong signal then ITS recommends you enable wireless calling on your phone. As long as your phone can connect to a Wi-Fi hotspot, you can make a call. If you find that you cannot connect to Wi-Fi in your building…

How to Encrypt Email in Outlook 2016


Open Outlook and choose New Email. In the email message, choose Options, select Encrypt and pick the encryption that has the restrictions that you want to enforce, such as Encrypt-Only or Do Not Forward You can send this encrypted message to other employees with the same Outlook version or higher. Alternatively, you can use the…

Adding Zoom to your Canvas Course


ITS has added the Zoom LTI to Canvas. The LTI is now available to all faculty who wish to use it. The following steps detail how to add Zoom to your Canvas course’s navigation. Note: Before using the Zoom LTI, you must first Sign up For SMCCCD Zoom by clicking the “Sign In” button and…

SmartSheets


ITS is currently piloting SmartSheets with a select group of users. Smartsheet is a project mangement solution that allows users to plan, capture, manage, automate, and report on work at scale, enabling teams to move from idea to impact – fast. All SMCCD employees can now login to SmartSheets using their @smccd.edu email credentials and…

Migrating from CCConfer to SMCCCD Zoom


ITS has added our own SMCCCD Zoom account for all employees to better serve our students, faculty, and staff. The following instructions detail each step of the migration process to assist you in migrating your account from CCConfer to SMCCCD Zoom. If you have already signed up for a Zoom account with CCConfer, you will…

WebXtender Resources


Training Materials Training Schedule WebXtender_Update End Users Guide Scanning Software captiva cloud

Banner 9 – Tutorials


Banner9_Overview Training Schedule SMCCD Banner 9 using Application Navigator Using Application Navigator Video    

SMCCD Password Management Tutorial


Download ITS Password Management Tutorial PDF   The District licensed a tool that will allow faculty and staff to change and recover passwords as well as unlock accounts through a self-service portal. The system relies on a one-time registration of your mobile number and/or answers to questions in order to verify your identity. To register,…

SMCCD Password Management FAQs


Why do I need to enroll. By enrolling in this service it will allow you to reset your sso account yourself.  This is the fastest and most convenient way to reset or unlock your account.  When you enroll you will be prompted to add a mobile number and /or security questions.  Every time you use…

Mitel Phone System Help


Mitel quick-start guide – the quick start guide that was distributed with the new handsets. Access Voicemail from your desk phone: press the envelope icon on your phone When VM answers and you start to hear the greeting, interrupt the message by selecting * You will be prompted to enter your passcode, the temporary passcode is…