Need to refresh your Zoom knowledge or use Zoom for the first time? These upcoming online trainings and how-to resources will give you the support you need to use Zoom for remote work and online learning.

If you need to enable multi-factor authentication (MFA) on your OneLogin account, follow the instructions provided below. Why do I need MFA? Multi-factor authentication (MFA) adds an extra layer of security to applications accessed through your OneLogin single sign-on account. SMCCCD staff and faculty may be required to use MFA to access certain applications from…

Contact the ITS Helpcenter at (650) 574-6543 or helpcenter@smccd.edu or submit a ticket to have your phone line manually forwarded to your cell phone. Note: When you return back to the District please request to have your forwarding turned off.

NOTE: To use Adobe on PC you must be on windows 10 software. To use Adobe on Mac you must be on macOS High Sierra. Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. To download adobe on your…

NOTE: Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. Login to your office account at: https://portal.office.com/account/ with your credentials. Once logged in, click “Install Office” which will prompt Office Suite to download. Once downloaded, open the file and…

If you work in a building where your cell phone carrier does not have a strong signal then ITS recommends you enable wireless calling on your phone. As long as your phone can connect to a Wi-Fi hotspot, you can make a call. If you find that you cannot connect to Wi-Fi in your building…

Open Outlook and choose New Email. In the email message, choose Options, select Encrypt and pick the encryption that has the restrictions that you want to enforce, such as Encrypt-Only or Do Not Forward You can send this encrypted message to other employees with the same Outlook version or higher. Alternatively, you can use the…

ITS has added the Zoom LTI to Canvas. The LTI is now available to all faculty who wish to use it. The following steps detail how to add Zoom to your Canvas course’s navigation. Note: Before using the Zoom LTI, you must first Sign up For SMCCCD Zoom by clicking the “Sign In” button and…

ITS is currently piloting SmartSheets with a select group of users. Smartsheet is a project mangement solution that allows users to plan, capture, manage, automate, and report on work at scale, enabling teams to move from idea to impact – fast. All SMCCD employees can now login to SmartSheets using their @smccd.edu email credentials and…

ITS has added our own SMCCCD Zoom account for all employees to better serve our students, faculty, and staff. The following instructions detail each step of the migration process to assist you in migrating your account from CCConfer to SMCCCD Zoom. If you have already signed up for a Zoom account with CCConfer, you will…