Uncategorized Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Uncategorized" from all users.


How to add Security Questions as a second factor in OneLogin


​ 1. From within the OneLogin portal, click on your account name and then click Profile. 2. Click on Security Factors 3. Click on OneLogin Security Questions 4. Click on a question you want to use 5. Type an answer and click Continue. Repeat 4 more times with different questions. 6. OneLogin Security Questions has…

Private Browsing & Clearing Cache/Cookies


Using Incognito Mode/Private Browsing Google Chrome View full instructions on Private Browsing in Google Chrome Mozilla Firefox View full instructions on Private Browsing in Mozilla Firefox Safari (for Mac) View full instructions on Private Browsing in Apple Safari for Mac Microsoft Edge View full instructions on Private Browsing in Microsoft Edge Clearing Cache and Cookies…

LastPass 2022 Compromise


Audience All users of LastPass prior to September of 2022. Background In August of 2022 an attacker was able to access LastPass servers and download sensitive information. This data is believed to include source code and customer data, including names, email addresses, phone numbers, billing information, and crucially the encrypted vault data. LastPass is a…

About Zoom Security


Below are some useful links provided by Zoom highlighting the recently made changes to protect end user data, encryption, and securing of virtual classrooms. Best Practices for Securing your Digital Classroom A Message (from Zoom) to Our Users The Facts Around Zoom and Encryption for Meetings/Webinars Additionally, see this guide for best Zoom security practices…

Campus WiFi Access Instructions


This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…

How to Report Phishing, Spam, & other malicious emails


In ITS, we are committed to providing employees with practical tools to help you report suspicious emails, identify them as malicious, and remove those emails across our systems to protect your employee account and unclutter your inboxes from spam and phishing attempts. To begin this year, we are excited to announce the launch of a…

O365 and OneLogin integration


Last Updated 1/21 In order to improve email security and user experience, we are integrating OneLogin with employee O365 email account starting on January 10th, 2022. Latest status, tutorials, and links to other resources will be added and located here. If you have questions about this integration, or need additional help downloading the Outlook app…

Canvas Updates


Stay caught up on Canvas updates and documentation! Upcoming and past Canvas releases.  Documentation is available for anybody to read. Canvas Deploys. This page often posts smaller changes that happen more frequently. We recommend subscribing to these pages to receive any updates through email:

Multi-Factor Authentication (MFA)


MFA is a security enhancement that allows you to present two pieces of evidence (“your credentials”) when logging in to WebSMART, Canvas, Degree Works, Salesforce, Zoom, and other systems. You can find instructions for how to configure MFA in the links below: Video Instructions for configuring MFAWritten Instructions for configuring MFA

Global Protect Yubikey Instructions


1. Go to “https://smccd.onelogin.com/portal/” and click on your profile 2. Click “+” sign to setup “Yubikey” authentication 3. Insert your Yubikey 5 NFC in your USB and wait until the windows installed the driver automatically and ready to use. Under “Choose Vendor”, click “Yubikey”. Under Yubikey ID, press the button (circled in “red” in the…