Uncategorized Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Uncategorized" from all users.


Campus WiFi Access Instructions


This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…

How to Report Phishing, Spam, & other malicious emails


In ITS, we are committed to providing employees with practical tools to help you report suspicious emails, identify them as malicious, and remove those emails across our systems to protect your employee account and unclutter your inboxes from spam and phishing attempts. To begin this year, we are excited to announce the launch of a…

O365 and OneLogin integration


Last Updated 1/21 In order to improve email security and user experience, we are integrating OneLogin with employee O365 email account starting on January 10th, 2022. Latest status, tutorials, and links to other resources will be added and located here. If you have questions about this integration, or need additional help downloading the Outlook app…

Canvas Updates


Stay caught up on Canvas updates and documentation! Upcoming and past Canvas releases.  Documentation is available for anybody to read. Canvas Deploys. This page often posts smaller changes that happen more frequently. We recommend subscribing to these pages to receive any updates through email:

About Zoom Security


I have been receiving a lot of questions regarding Zoom security. I want to make sure all of you are aware that over the past few days, Zoom has made handful of changes to encrypt data and prevent Zoombombing. Below are some useful links provided by Zoom highlighting the recently made changes to protect end user…

Multi-Factor Authentication (MFA)


MFA is a security enhancement that allows you to present two pieces of evidence (“your credentials”) when logging in to WebSMART, Canvas, Degree Works, Salesforce, Zoom, and other systems. You can find instructions for how to configure MFA in the links below: Video Instructions for configuring MFAWritten Instructions for configuring MFA

Global Protect Yubikey Instructions


1. Go to “https://smccd.onelogin.com/portal/” and click on your profile 2. Click “+” sign to setup “Yubikey” authentication 3. Insert your Yubikey 5 NFC in your USB and wait until the windows installed the driver automatically and ready to use. Under “Choose Vendor”, click “Yubikey”. Under Yubikey ID, press the button (circled in “red” in the…

Zoom Live-Transcription


The below video shows how to turn on auto-live transcription within a Zoom meeting. The accuracy of Zoom’s live transcription feature depends on many variables, such as but not limited to: Background noise Volume and clarity of the speaker’s voice Speaker’s proficiency with the English language Lexicons and dialects specific to a geography or community…

ITS Training Thursdays


The following ITS Training Thursday videos were generated by Bryan Besnyi & Victor Quintanilla as part of a training initiative for Form Solutions as well as other helpful training applications. Zoom, Outlook, and Dropbox Tips and Tricks: Using Zoom Tips and Tricks: Zoom and Outlook Tips and Tricks: Zoom and Adobe Cloud Tips and Tricks:…

Helping During This Pandemic


San Mateo County Community College District’s Approach to Navigating Remote Learning and Reopening their Campuses– Read more