Uncategorized Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Uncategorized" from all users.


Zoom Live-Transcription


The below video shows how to turn on auto-live transcription within a Zoom meeting. The accuracy of Zoom’s live transcription feature depends on many variables, such as but not limited to: Background noise Volume and clarity of the speaker’s voice Speaker’s proficiency with the English language Lexicons and dialects specific to a geography or community…

ITS Training Thursdays


The following ITS Training Thursday videos were generated by Bryan Besnyi & Victor Quintanilla as part of a training initiative for Form Solutions as well as other helpful training applications. Zoom, Outlook, and Dropbox Tips and Tricks: Using Zoom Tips and Tricks: Zoom and Outlook Tips and Tricks: Zoom and Adobe Cloud Tips and Tricks:…

Helping During This Pandemic


San Mateo County Community College District’s Approach to Navigating Remote Learning and Reopening their Campuses– Read more

How to access your Chromebook


To sign into your Chromebook you will need the following. An active WiFi connection – need internet/wifi? Your my.smccd.edu email address (only my.smccd.edu accounts will work) Your my.smccd.edu email password If you do not know your my.smccd.edu email address or password, you can view and reset your default password from WebSMART on the home page…

Request a Zoom Webinar


Does your work-related meeting or event require a Zoom webinar rather than a normal meeting? ITS can help you set one up! What is a Zoom Webinar? Webinars differ from standard Zoom meetings in the following ways: Webinars can be broadcast to large audiences of up to 500 viewers  Webinar roles are separated into panelists…

SMCCD VPN with Multi-factor Authentication


During the COVID-19 pandemic, network security has become more important than ever. In order to best protect our student, faculty, and staff data, the SMCCD GlobalProtect VPN now supports multi-factor authentication. If you need a VPN connection to complete tasks that are necessary to for your role, please have your Dean or Vice President contact…

How to install Adobe applications on your personal machine


NOTE: To use Adobe on PC you must be on windows 10 software. To use Adobe on Mac you must be on macOS High Sierra. Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. To download adobe on your…

How to install Office 365 applications on your personal machine


NOTE: Faculty and staff at SMCCCD have access to these applications with their district user account. District machines should generally come pre-loaded with this software already. Login to your office account at: https://portal.office.com/account/ with your credentials. Once logged in, click “Install Office” which will prompt Office Suite to download. Once downloaded, open the file and…

How to Encrypt Email in Outlook 2016


Open Outlook and choose New Email. In the email message, choose Options, select Encrypt and pick the encryption that has the restrictions that you want to enforce, such as Encrypt-Only or Do Not Forward You can send this encrypted message to other employees with the same Outlook version or higher. Alternatively, you can use the…

Adding Zoom to your Canvas Course


ITS has added the Zoom LTI to Canvas. The LTI is now available to all faculty who wish to use it. The following steps detail how to add Zoom to your Canvas course’s navigation. Note: Before using the Zoom LTI, you must first Sign up For SMCCCD Zoom by clicking the “Sign In” button and…