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Resetting/Changing your Password using OneLogin

Written by ITS Staff on September 30, 2021


Employee Password Reset

For users that have forgotten their password.


Visit OneLogin, and click on the “Forgot Password” link.

Login screen of OneLogin, highlighting 'Forgot Password' link
Enter your username (without the @smccd.edu) into the Username field and click “Continue”

Forgot Password Screen, where user must enter username into input field
Select an Authentication Factor, which you may have already configured in your OneLogin Profile, and fulfill the Authentication Factor. You may choose from any Authentication Factor that you have configured.

Forgot Password Screen, where user must enter username into input field
Once you have fulfilled the Authentication Factor, you may now set a new password. The new password must be between 10-128 characters and contain at least 1 uppercase letter, one lowercase letter, and one number.

Forgot Password Screen, where user must enter username into input field
If you continue to have trouble, please contact the ITS HelpCenter

Changing Your Password

For users who remember their current password, but would like to change it.

1. Go to your mySMCCD Portal (smccd.onelogin.com)

Go to your mySMCCD Portal (smccd.onelogin.com)

2. Click on your First Name in the mySMCCD portal navigation

Note: you must click the menu icon on mobile devices to access your Profile

Click on your First Name in the mySMCCD portal navigation

3. Click on “Profile” in the dropdown menu

Click on

4. Click on “Change Password”

Click on

5. Type your current password

Type your current password

6. Type your desired new password

Please note, passwords must be a minimum of 12 characters long and contain at least one uppercase letter, one lowercase letter, and one number.

Type your desired new password

7. Click on “Update Password”

Click on

If you have any trouble with updating or resetting your password, please contact the ITS HelpCenter.