Emergency 911 Dialing

Written by Jasmine Robinson on April 5, 2017

Traditionally, SMCCCD has required those dialing 911 on District phones to dial 9 for an outside line, resulting in 9+911.  We would like to eliminate the preceding 9 to simplify and standardize emergency dialing.  We have, however, tried this in the past and the false alarms and misdials required us to rollback.


Starting April 3rd, 2017 we will reinstitute a straight 911 dialing scheme.  PLEASE use care when dialing to avoid misdialing 911.  If you do accidentally dial 911, STAY ON THE LINE and tell the operator it was a mistake.   Hanging up requires them to dispatch first responders who could otherwise be responding to actual emergencies.  Additionally,


  • Public Safety will also be alerted and respond to 911 calls from District phones.
  • Dialing 9+911 will continue to work as well.