SMCCD Password Management Tutorial

Written by Jasmine Robinson on November 22, 2017

Download ITS Password Management Tutorial PDF


The District licensed a tool that will allow faculty and staff to change and recover passwords as well as unlock accounts through a self-service portal. The system relies on a one-time registration of your mobile number and/or answers to questions in order to verify your identity. To register, you will need your employee email username (without and current password.


Quick Start Instructions


Register for an Account:

  • Step One – Go to the Portal site
    Click “SMCCD Password Management” under the ITS Menu
  • Step Two – Click on “First Time User – Register
  • Step Three – Provide your cell phone number and/or answer your security questions.

Viola! You are done.  In the future if you ever get locked out of your account, forget your password or simply want to reset your existing password go to: