ITS Feature Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "ITS Feature" from all users.


Checklist for submitting the software and cloud technology purchase request form


Need to submit a software or cloud technology purchase request? Good news! Here is a checklist of information to gather in advance. The items listed below support the completion of the product review process by ITS, administrators, and the business offices, including District Office purchasing. VPAT (Voluntary Product Accessibility Template) document Accessibility statement (if available)…

Canvas Updates


Stay caught up on Canvas updates and documentation! Upcoming and past Canvas releases.  Documentation is available for anybody to read. Canvas Deploys. This page often posts smaller changes that happen more frequently. We recommend subscribing to these pages to receive any updates through email:

Recalling all hotspots loaned by the colleges


SMCCD is recalling ALL hotspot devices including iPhones. Please make an appointment to return your hotspot. This notice applies to anyone who has borrowed a hotspot from SMCCD.

About Zoom Security


I have been receiving a lot of questions regarding Zoom security. I want to make sure all of you are aware that over the past few days, Zoom has made handful of changes to encrypt data and prevent Zoombombing. Below are some useful links provided by Zoom highlighting the recently made changes to protect end user…

Multi-Factor Authentication (MFA)


MFA is a security enhancement that allows you to present two pieces of evidence (“your credentials”) when logging in to WebSMART, Canvas, Degree Works, Salesforce, Zoom, and other systems. You can find instructions for how to configure MFA in the links below: Video Instructions for configuring MFAWritten Instructions for configuring MFA

ITS Training Thursdays


The following ITS Training Thursday videos were generated by Bryan Besnyi & Victor Quintanilla as part of a training initiative for Form Solutions as well as other helpful training applications. Zoom, Outlook, and Dropbox Tips and Tricks: Using Zoom Tips and Tricks: Zoom and Outlook Tips and Tricks: Zoom and Adobe Cloud Tips and Tricks:…

Helping During This Pandemic


San Mateo County Community College District’s Approach to Navigating Remote Learning and Reopening their Campuses– Read more

Zoom for Beginners


The following video and slides were generated by Victor Quintanilla as part of the “Zoom for Beginners” training delivered March 12, 2020. Includes getting started with Zoom, creating a meeting, meeting controls, installation, and integration with Outlook and Canvas.

Resources for working remotely


Meet remotely using Zoom Training – Zoom for beginners Upcoming Zoom training sessions and how-to resources Share files using Dropbox Dropbox for File Storage OneLogin OneLogin Page to Access Your District Canvas, Dropbox, Zoom, and other services Office 365 How to Install Office 365 on Your Personal MachineHow to Install Adobe Products on Your Personal…

Dreamforce 2019


In the Education Cloud Keynote at Dreamforce 2019, CTO Daman Grewal and Vice President of Planning, Research and Institutional Effectiveness Karrie Mitchell spoke about San Mateo’s Salesforce implementation. The following film, premiered during the keynote, highlights the impact Salesforce will have on student success across our District. To find out more, view the full Education…