ITS Feature Posts
This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "ITS Feature" from all users.
Dreamforce 2019
In the Education Cloud Keynote at Dreamforce 2019, CTO Daman Grewal and Vice President of Planning, Research and Institutional Effectiveness Karrie Mitchell spoke about San Mateo’s Salesforce implementation. The following film, premiered during the keynote, highlights the impact Salesforce will have on student success across our District. To find out more, view the full Education…
Migrating from CCConfer to SMCCCD Zoom
ITS has added our own SMCCCD Zoom account for all employees to better serve our students, faculty, and staff. The following instructions detail each step of the migration process to assist you in migrating your account from CCConfer to SMCCCD Zoom. If you have already signed up for a Zoom account with CCConfer, you will…
Web Services List – Updated August 2019
Ad Astra Room and event scheduling system that integrates with Banner. Advocate Online system to manage student conduct, Title IX issues, disruptive students and behavioral intervention. Used by your Public Safety and College Administration. ARGOS The web-based reporting tool used to provide users with a variety of reports and data extracts from the Banner® transactional…
SSO Move to OneLogin
On Tuesday, June 4th at 10am, we will be switching our Canvas Login page to OneLogin, a new single-sign-on solution. OneLogin will provide us with better password recovery and reset functionality for faculty & students and should be more stable during peak login times. Faculty & Staff will continue to use the same Canvas credentials (usernames…
ITS Software Purchase Request Form
Software and technology purchases (other than allowable pro-card purchases) should be made in consultation with the IT Department. IT related electronic equipment includes cell phones, high-volume scanners (costing more than $200), tablet computers, i-pads, e-readers, laptops, desktop computers, printers (any type of printer regardless of cost), cameras (except “point and shoot” cameras costing less than…
ITS Quick Start for New Hires
Hello New Hires, I wanted to provide a quick, not overly technical overview of what ITS is and how the services we provide to you. ITS is centralized for all three colleges but we are divided into 3 main types of services. Centralized Services Administrative Services – Lead by Edgar Coronel They support the ERP…
New Employee Password Management Solution
As we go into the Thanksgiving break, I have the opportunity to share an actual password-related email. You’ve seen dozens of fake messages, but this is a real, legitimate email from me, Bruce Griffin – Chief Technology Officer. I’m going to point out a few ways you can tell the difference between real and fake…
Emergency 911 Dialing
Traditionally, SMCCCD has required those dialing 911 on District phones to dial 9 for an outside line, resulting in 9+911. We would like to eliminate the preceding 9 to simplify and standardize emergency dialing. We have, however, tried this in the past and the false alarms and misdials required us to rollback. Starting April…
District Web Hosting
As a District Employee, you receive 1 GB of personal web space, available from anywhere in the world at http://accounts.smccd.edu/yourusername. The username is your email username. For example, the URL for Joe Mac mac@smccd.edu is: http://accounts.smccd.edu/mac How to update your Website Through WebDAV on Windows Open Windows File Explorer In the Computer Tab within the…
Exciting changes to email
This message is to let you know that we are moving employee email accounts to a hosted solution from Microsoft called Office 365 Pilot We started a pilot last Fall and have moved about a hundred of your co-workers to the new system. We will be moving the remainder of the District accounts over…