Security Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Security" from all users.


Multi-Factor Authentication (MFA)


MFA is a security enhancement that allows you to present two pieces of evidence (“your credentials”) when logging in to WebSMART, Canvas, Degree Works, Salesforce, Zoom, and other systems. You can find instructions for how to configure MFA in the links below: Video Instructions for configuring MFAWritten Instructions for configuring MFA

Global Protect Yubikey Instructions


1. Go to “https://smccd.onelogin.com/portal/” and click on your profile 2. Click “+” sign to setup “Yubikey” authentication 3. Insert your Yubikey 5 NFC in your USB and wait until the windows installed the driver automatically and ready to use. Under “Choose Vendor”, click “Yubikey”. Under Yubikey ID, press the button (circled in “red” in the…

Password Management


Strong passwords, when updated regularly, go a long way to protecting you online. Here are the requirements for creating a password for use with the mySMCCD portal: Minimum of 12 characters Upper case letter(s) Lower case letter(s) Number(s) Special character(s) Additionally, consider the following when managing your passwords: Change your password on a regular schedule–At…

Preventing “Zoombombing”


Using Zoom’s settings to reduce the likelihood and the effects of your course being “Zoombombed”

How to enable multi-factor authentication (MFA) on your OneLogin account


If you need to enable multi-factor authentication (MFA) on your OneLogin account, follow the instructions provided below. Why do I need MFA? Multi-factor authentication (MFA) adds an extra layer of security to applications accessed through your OneLogin single sign-on account. SMCCCD staff and faculty may be required to use MFA to access certain applications from…

New Employee Password Management Solution


As we go into the Thanksgiving break, I have the opportunity to share an actual password-related email.  You’ve seen dozens of fake messages, but this is a real, legitimate email from me, Bruce Griffin – Chief Technology Officer.  I’m going to point out a few ways you can tell the difference between real and fake…

SMCCD Password Management Tutorial


Download ITS Password Management Tutorial PDF   The District licensed a tool that will allow faculty and staff to change and recover passwords as well as unlock accounts through a self-service portal. The system relies on a one-time registration of your mobile number and/or answers to questions in order to verify your identity. To register,…

SMCCD Password Management FAQs


Why do I need to enroll? By enrolling in this service it will allow you to reset your sso account yourself.  This is the fastest and most convenient way to reset or unlock your account.  When you enroll you will be prompted to add a mobile number and /or security questions.  Every time you use…

Confidential Student and Personal Information Stored on District Web Servers


****IMPORTANT REMINDER ABOUT YOUR WEB SITES**** Many of you have websites on our servers within one or more of the following domains: http://www.smccd.edu http://www.collegeofsanmateo.edu http://www.canadacollege.edu http://www.skylinecollege.edu Please remember that ANY files you upload to your web folders using either Webdav or Omniupdate are accessible to the world!! This is true, even if you do not…

ITS Semester Start Quick Tips


Computer Support & Software Available for Faculty & Staff ITS HelpCenter The ITS Helpcenter is a centralized helpdesk for all your computer, telephone, network, email, web services and Audio Visual – related questions and repairs. Submit work orders online anytime via the IT Service Request Form on the portal. http://smccd.edu/portal Helpcenter Phone Support: (650) 574-6543…